Who they help

  • All postgraduate doctors and dentists in London holding a London training number (foundation years until CCT)
  • Healthcare professionals between Bands 5 to 8 in a recognised training scheme such as preceptorship or development role
  • Doctors eligible to access the Inducting, Returning and Retaining the Workforce schemes
  • Trainees/learners from HEKSS may be eligible for PSU services

Type of help provided

Careers Support including a range of 1:1 careers support sessions, from brief careers guidance to in-depth career counselling


  • Increasing motivation
  • Improving work-life balance
  • Managing transitions positively
  • Enhancing leadership skills

Communication Skills

  • Communication learning needs reviews
  • Enhancing relationships with patients, families, carers, and colleagues
  • Assertiveness
  • Linguistic skills
  • Cultural awareness

e-Learning modules

  • Clinical incidents
  • IMG and EU Doctors eLearning Package
  • Insight
  • Medicines Management
  • Prescribing
  • Professional Boundaries
  • Professionalism
  • Record keeping
  • Reflective Writing Skills
  • Stress, Mental Health and Wellbeing in the Workplace
  • Undermining and Conflict in the Workplace

Individual Support Team

  • One-to-one confidential meeting with clinical staff
  • Recommendations concerning the development of a personal development plan (PDP) and advice about how to put this into action
  • Suggestions and sign-posting to other services such as coaching and mentoring
  • Advice about courses, educational activities and support services

Inducting, Returning and Retaining the Workforce

  • Re-Launch Scheme
  • GP Induction & Refresher Scheme
  • Clinical Apprenticeship Placement Scheme
  • GP Retainer Scheme

PHP HEE (London)

  • Confidential brief intervention for trainees with mental health and/or addiction issues


  • Clinician-specific and general advice to education and service providers and regulators, including contributing to developing action plans
    In-house Occupational Health expertise to inform complex case management and to optimise access to OH services pan-London

How help is provided and by whom

Referrals are handled confidentially as set out in our confidentiality and privacy policy.

Times that help is provided

9.00am-5.00pm, Monday-Friday

Geographical coverage


Contact details

Email: [email protected]

Stewart House
32 Russell Square
London WC1B 5DN