Student Medical Liaison Officers (MLOs) play a key role in helping the charity meet its strategic objective to increase awareness and understanding of its work within the student medical world. They help ensure that medical students and their families are aware of the support the RMBF can provide in times of difficulty. Student MLOs also feed back to the RMBF on issues affecting the medical profession.

The role of Student Medical Liaison Officers

Student MLOs are the public face of the RMBF. They help us to understand the pressures and challenges facing medical students, and help to circulate information about the charity to colleagues.

Student MLOs perform a number of functions on behalf of the RMBF, including:

  • To raise awareness of the help we can provide, amongst your colleagues and tutors
  • To provide information to medical students and their families who might benefit from the RMBF, including how they can get help and advice
  • To be our ears on the ground – alerting us to issues affecting medical students in your region that might impact on our work
  • To help us develop the support we provide by giving  feedback on proposed RMBF strategies and policies
  • To assist with research projects, to help us identify emerging needs and where and how the RMBF might best contribute

What is expected of Student MLOs

  • To actively participate in initial and ongoing training activities, networking events and meetings with fellow RMBF volunteers, staff and Trustees
  • To undertake at-least four profile raising/networking activities every year
  • To inform RMBF of their activities in a bi-annual online survey. This information will be shared with colleagues and supporters and help us evaluate Student MLOs impact on our public profile

Attributes of a successful Student MLO

RMBF Student MLOs come from all backgrounds and are based throughout the UK. This diverse mix helps us to get a clear understanding of the pressures facing medical students as a whole. However, there are a few personal attributes that Student MLOs share which help them succeed in their role. These attributes include:

  • enthusiasm and creativity
  • a good network of colleagues
  • knowledge of the RMBF’s services and procedures, so they are able to respond to questions from an audience or individual
  • empathy and understanding of the nature of colleagues’ problems

Training and development

As part of their introduction to the organisation, new Student MLOs will attend an induction workshop with the Volunteer Programme Manager (VPM) to get a better understanding of their chosen role and how the RMBF operates.

Ongoing support for Student MLOs

Student MLOs receive comprehensive support and advice from the VPM to ensure they feel confident in promoting the work of the RMBF. They are invited to join fellow Student MLOs, other volunteer officers, RMBF staff and trustees at an annual Network and Feedback Forum and Lunch.

From time to time the VPM will organise informal regional meetings, where Student MLOs will have another chance to meet colleagues and share their experiences.

On the afternoon of the RMBF’s AGM there is a Volunteers Meeting. Student MLOs meet fellow volunteering members, as well as Trustees and staff of the RMBF, and there is ample opportunity for views and problems to be shared and discussed.


Forward to Part 2: Promoting the work of the RMBF

Student Medical Liaison Officer Handbook index