Who they help

All doctors and medical students.

Type of help provided

The counselling service is open 24/7 and staffed by professional counsellors, all bound by strict codes of confidentiality. You can talk to them over the phone or by video. The counsellors are there to help you deal with a variety of issues. By seeking constructive help you may identify ways of addressing the root causes of your concerns and develop strategies to reduce the impact of the consequences.

Doctors and medical students also have the choice of speaking to another doctor, for confidential peer support with an emotional focus. Ask to speak to a doctor and you will be given the details of a team member experienced in supporting colleagues. You can arrange ongoing conversations at mutually convenient times.

Please note the service’s doctors do not provide diagnoses or treatment, this is not an emergency service.

Times that help is provided


Geographical coverage




Contact details

Email: [email protected]

Phone: 0330 123 1245